Privacy Policy

Last updated: December 4, 2025

At Technova Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including web and mobile development, DevOps solutions, cloud services, generative AI, consultancy, and business setup services in Dubai Freezone.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or request our services, we may collect personally identifiable information such as your name, email address, phone number, company name, and business address.

Business Information

For business setup and consultancy services, we may collect business-related information including trade license details, corporate documents, and financial information necessary to provide our services.

Technical Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and send related information, including confirmations and invoices
Communicate with you about our services, including customer support and technical assistance
Send you marketing and promotional communications (with your consent)
Facilitate business setup procedures in Dubai Freezone and related government processes
Develop and improve our web, mobile, and cloud solutions
Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in providing our services, including cloud hosting providers, payment processors, and DevOps tools
Government Authorities: When required for business setup procedures in Dubai Silicon Oasis or other UAE Freezones
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with any merger, acquisition, or sale of company assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For business setup services, we may retain records as required by UAE law and Freezone regulations.

6. Your Rights

You have the right to:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of the UAE. By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Technova Solutions

Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Email: info@codenovai.com

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