Terms of Service
These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Welcome to Technova Solutions. These Terms of Service govern your use of our website and services, including web and mobile development, DevOps and cloud solutions, generative AI services, consultancy, and business setup services in Dubai Freezone.
1. Acceptance of Terms
By accessing and using the services provided by Technova Solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
2. Services Provided
Technova Solutions offers the following services:
Web & Mobile Development
Custom website development, web applications, mobile apps for iOS and Android, and responsive design solutions.
DevOps & Cloud Solutions
Cloud infrastructure setup, CI/CD pipelines, containerization, server management, and cloud migration services.
Generative AI
AI integration, machine learning solutions, chatbots, and automation services powered by cutting-edge AI technologies.
Business Consultancy
Strategic planning, digital transformation, technology consulting, and business process optimization.
Dubai Freezone Business Setup
Company formation in Dubai Silicon Oasis and other UAE Freezones, including trade license acquisition, visa processing, and corporate services.
3. Client Obligations
As a client, you agree to:
- Provide accurate and complete information required for our services
- Respond to requests for information, feedback, or approvals in a timely manner
- Pay for services as agreed in the project proposal or contract
- Not use our services for any unlawful or prohibited activities
- Maintain confidentiality of any login credentials or access provided
- Obtain necessary licenses and permissions for content you provide
4. Payment Terms
Payment terms will be outlined in individual project proposals or service agreements. Unless otherwise specified:
- A deposit may be required before work commences on development projects
- Payment milestones may be established for larger projects
- Business setup services may require upfront payment of government fees
- Invoices are due within 14 days of issuance unless otherwise agreed
- Late payments may incur additional charges as specified in the agreement
5. Intellectual Property
Client Ownership: Upon full payment, clients will own the intellectual property rights to custom code, designs, and deliverables created specifically for their project, unless otherwise specified in the project agreement.
Technova Solutions' Rights: We retain ownership of pre-existing tools, frameworks, libraries, and methodologies used in project delivery. We may also retain the right to use project work in our portfolio with client consent.
Third-Party Components: Some projects may include third-party software or components subject to their own licensing terms.
6. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information exchanged during the course of our business relationship. This includes but is not limited to business plans, technical specifications, financial information, and any other information marked as confidential. This obligation survives the termination of our business relationship.
7. Warranties and Disclaimers
Technova Solutions will perform services with reasonable skill and care. However:
- We do not guarantee that our services will be uninterrupted or error-free
- For business setup services, timelines depend on government processing and are not guaranteed
- Third-party services and APIs are subject to their providers' terms and availability
- We are not liable for any delays caused by client's failure to provide required information
8. Limitation of Liability
To the maximum extent permitted by law, Technova Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Termination
Either party may terminate the service agreement:
- By mutual written agreement
- If the other party breaches any material term and fails to cure such breach within 14 days of notice
- Immediately if the other party becomes insolvent or enters bankruptcy
Upon termination, the client shall pay for all services rendered up to the termination date. For business setup services, any government fees already paid are non-refundable.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If resolution is not achieved, disputes shall be submitted to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Force Majeure
Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, government actions, pandemic, war, terrorism, or natural disasters.
12. Contact Information
If you have any questions about these Terms of Service, please contact us: